Why Managed IT Services?

With our predictable all-inclusive monthly pricing, maintaining and monitoring your network is completely our responsibility. Our proactive approach to IT will guarantee that your network is running smoothly. Reduce cost while gaining access to a team of trained engineers who do nothing but ensure your business is protected and efficient. Stop waiting for your technology to fail before you address potential issues. We operate exactly like how your own internal IT department would operate except you receive all the benefits without having to manage it on your own. That way, you can focus on growing and impacting your business in ways only you can!

Cole Informatics actively maintains and monitors your network and devices. Adding new members to your team? Fantastic! Moving? No problem. With our all-inclusive pricing, all labor is completely covered. From setting up new devices for new employees all the way to preparing your technology for a move, it's all included. Our team will even come back out to your new location to properly set up your technology after your move.

Benefits

  • Peace of mind
  • Predictable monthly pricing
  • All-inclusive means labor is always covered
  • Access to 24/7/365 live support
  • Increased operational efficiency
  • Reduced operating costs
  • Cost-effective access to enterprise-level support
  • Proactive monitoring and maintenance
  • Allows you to focus on running your business and not the technology
  • 24/7/365 monitoring

We'd Love To Speak With You

Regardless if you already have an internal IT team, a company you call when your technology breaks, or a designated staff member who handles IT in their spare time, we work with a combination of organizational structures and have the right solution for your business.

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We Deliver Excellent IT Service

Our value proposition is simple.

We proactively monitor and maintain your devices, servers, and network to secure your revenue through business continuity.

What Our Clients Say

I appreciate how much they can do remotely. Their office is 60 miles away from me, so when I have a problem and an office full of patients, I can call or email him and tell him I need the problem addressed immediately. His team gets on remotely, and 95% of the time, they fix it remotely!

Office Administrator
Harrison Eye Clinic
Cole Informatics, LLC
5 / 5 stars

Before working with Terry, my business’s computer system had been a complete disaster. If it weren’t for him, I would have had to shut down my practice. Terry frequently does more than he’s asked for businesses, including working all hours when a problem arises. He has even tried to learn my software to help me out. I went through 3 different support people and none of them could help like Terry has helped me. Terry is trustworthy and reliable. I would highly recommend Terry and Cole Informatics to anyone facing challenges with their business IT.”

Nurse Practitioner & Owner
Cole Informatics, LLC
5 / 5 stars

Terry has an innate sense of integrity that governs everything he does, from his personal life to his professional career. Terry’s passion for delivering the right solution engenders a loyalty among his clients that is rarely seen these days. I was impressed with the ease of which Terry is able to talk technology to people from all walks of life, from those with no computer skills to the techno-geeks. He is a natural leader, and people respond very well to his engaging personality and quiet confidence.

Assistant VP of IT, Middle Tennessee State University (MTSU)
Cole Informatics, LLC
5 / 5 stars

It’s just something I feel very strongly about. They have the knowledge and expertise to handle anything within our organization, and of course, as our program develops, the systems develop more and more. I’d recommend Cole Informatics to anyone!

Executive Director
James Developmental Center
Cole Informatics, LLC
5 / 5 stars

Terry Cole operates his business honestly, and we trust him and his team. I can’t say enough good things about them!

Accounting and Payrolls Administrator
Reeves Bros. Trucking
Cole Informatics, LLC
5 / 5 stars

Cole Informatics designed the network based on our operational requirements, ordered the equipment and licensing for us and delivered exactly what we needed. They provided our remote offices with access to the main server, which we had before, but not in the capacity they were able to provide. As far as designing the network and meeting our needs, they came through on that!

Procurement Officer
Biloxi Housing Authority
Cole Informatics, LLC
5 / 5 stars

The Cole Informatics team is simply outstanding. They’re friendly, provide excellent service, and they know the ins and outs of our IT infrastructure. We highly recommend Cole Informatics to any business. They work efficiently and are a cost-effective IT support team. They never ‘nickel and dime’ us.

Head Administrator
Camden Animal Clinic.
Cole Informatics, LLC
5 / 5 stars

The Cole Informatics team is always very prompt responding to our inquiries. We have an excellent rapport with them, their response times are excellent, and if we have an immediate need they’re on our doorstep right away. I would recommend Cole Informatics to any company. The depth of their collective IT knowledge is truly impressive.

Office Manager
Benefits First
Cole Informatics, LLC
5 / 5 stars

If I have to call them with an issue, they treat it seriously and respond quickly. We definitely are getting a good return on our investment with Cole. I can’t praise them enough.

Owner and Operations Director
CCC Medical Equipment
Cole Informatics, LLC
5 / 5 stars