Are You Feeling The Love From Your IT Service Company?

With Valentine’s Day approaching it’s not just time to think about your romantic relationships, but your business partnerships as well. Is your IT service company showing you the love, or are you feeling more and more like an after-thought? No relationship can survive on a one-way street, and if your IT Company isn’t paying attention to your needs and providing the services you require to succeed, it’s time to move on.

it support company

What should you be looking for in an optimal relationship with your IT service company?

  • Ongoing Conversation

If you don’t know what’s going on with your system and technology, then something is wrong. Your IT Service Company needs to keep you in the loop – without conversation, there’s no relationship. System maintenance and upgrades are important and knowing how your IT team is taking care of you is crucial to working successfully. Regular discussions will also keep your team aware of goals and budgetary concerns.

  • Being Aware of Your Needs

Your business is totally unique – no two companies are identical, and it’s important that your service company recognizes that. Generic services just won’t cut it. Your support team needs to pay attention to your unique industry needs and be aware of compliance requirements that need to be met. Applications and tools geared towards you will keep your business on top.

  • Peace of Mind

Like any good relationship, feeling secure is essential. If you’re getting adequate service but still feel unsure about your systems protection, it’s time to cut your IT Company loose. Using the best firewalls, anti-virus, and anti-spam tools while also monitoring your system and backing up your important data is crucial, and if your company isn’t doing that, they’re not cutting it. Don’t waste time and energy worrying about your security when a great IT team can keep it safe.

If you’re just not feeling the love from your current IT service company, then now is the time to call Cole Informatics. We provide the absolute best support possible and give your business the attention it deserves. Contact us at info@coleinformatics.com or by phone at 731.249.5700.

Terry has an innate sense of integrity that governs everything he does, from his personal life to his professional career. Terry’s passion for delivering the right solution engenders a loyalty among his clients that is rarely seen these days. I was impressed with the ease of which Terry is able to talk technology to people from all walks of life, from those with no computer skills to the techno-geeks. He is a natural leader, and people respond very well to his engaging personality and quiet confidence.”

Computer Support
Brian Holly, Assistant VP of IT, MTSU

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80D South Broad St. PO Box 1373 Lexington, Tennessee 38351
731.249..5700
731.968.9983