Partners

24 x 7 x 365 SUPPORT

Superior service 24 hours a day, 7 days a week, 365 days a year. Speak with one of our knowledgeable technicians anytime you need support.

TRULY ALL INCLUSIVE

No project or out-of-scope labor cost. Forget about hourly rates and having to track how long a technician spent on site. There are no hidden charges in our agreement. Anywhere. Period.

YOUR IT DEPARTMENT

Concentrate on growing your company while we manage your business critical IT systems for you. We are completely aligned with the success of your business.

PREDICTABLE IT COSTS

You are never billed for labor. Our pricing is simple, transparent, and predictable, allowing you to accurately budget for growth.

Schedule Your Free IT Consultation Today

Business Continuity

Ensure that your data is secure and recoverable in the event of an unforeseen disaster. We provide business continuity and disaster recovery planning customized for your business needs. Back up your mission-critical data files with the right tools and processes.

NETWORK SUPPORT & SECURITY

INFRASTRUCTURE MANAGEMENT

IT CONSULTING

CLOUD INTEGRATION & COMPUTING

Evaluate IT Support With Just Four Questions

Ask the right questions to really understand whether an IT Company is a fit for your organization. Here are the answers you'll hear from a company that is completely aligned with your business.

Ask

Ask

How is your IT service contract structured? Is there anything that you're charged extra for?

Our Answer

We provide truly flat-rate pricing. You will never be charged for labor. Ever. We will grow and contract with you with no changes to the level of service you'll receive.

Ask

Ask

Does your IT provider charge any type of on-boarding fee to get started? If so, how much?

Our Answer

We don't have any on-boarding fees to get started. We take all the risk. Our contract is simple and transparent, and aligns our business goals with yours.

Ask

Ask

Are you charged project fees, labor for system upgrades, office moves, or installing new equipment?

Our Answer

Zero project fees. Zero labor fees for ANY upgrades, moves, or installing equipment. You won't be charged for labor for anything.

Ask

Ask

Does your monthly IT service fee go up AND down based on your needs? How so?

Our Answer

A simple flat rate monthly fee only adjusts based on your success. Our contract scales as your business grows and even contracts if times get tough.

What Our Clients Say

I appreciate how much they can do remotely. Their office is 60 miles away from me, so when I have a problem and an office full of patients, I can call or email him and tell him I need the problem addressed immediately. His team gets on remotely, and 95% of the time, they fix it remotely!

Office Administrator
Harrison Eye Clinic
Cole Informatics, LLC
5 / 5 stars

Before working with Terry, my business’s computer system had been a complete disaster. If it weren’t for him, I would have had to shut down my practice. Terry frequently does more than he’s asked for businesses, including working all hours when a problem arises. He has even tried to learn my software to help me out. I went through 3 different support people and none of them could help like Terry has helped me. Terry is trustworthy and reliable. I would highly recommend Terry and Cole Informatics to anyone facing challenges with their business IT.”

Nurse Practitioner & Owner
Cole Informatics, LLC
5 / 5 stars

Terry has an innate sense of integrity that governs everything he does, from his personal life to his professional career. Terry’s passion for delivering the right solution engenders a loyalty among his clients that is rarely seen these days. I was impressed with the ease of which Terry is able to talk technology to people from all walks of life, from those with no computer skills to the techno-geeks. He is a natural leader, and people respond very well to his engaging personality and quiet confidence.

Assistant VP of IT, Middle Tennessee State University (MTSU)
Cole Informatics, LLC
5 / 5 stars

It’s just something I feel very strongly about. They have the knowledge and expertise to handle anything within our organization, and of course, as our program develops, the systems develop more and more. I’d recommend Cole Informatics to anyone!

Executive Director
James Developmental Center
Cole Informatics, LLC
5 / 5 stars

Terry Cole operates his business honestly, and we trust him and his team. I can’t say enough good things about them!

Accounting and Payrolls Administrator
Reeves Bros. Trucking
Cole Informatics, LLC
5 / 5 stars

Cole Informatics designed the network based on our operational requirements, ordered the equipment and licensing for us and delivered exactly what we needed. They provided our remote offices with access to the main server, which we had before, but not in the capacity they were able to provide. As far as designing the network and meeting our needs, they came through on that!

Procurement Officer
Biloxi Housing Authority
Cole Informatics, LLC
5 / 5 stars

The Cole Informatics team is simply outstanding. They’re friendly, provide excellent service, and they know the ins and outs of our IT infrastructure. We highly recommend Cole Informatics to any business. They work efficiently and are a cost-effective IT support team. They never ‘nickel and dime’ us.

Head Administrator
Camden Animal Clinic.
Cole Informatics, LLC
5 / 5 stars

The Cole Informatics team is always very prompt responding to our inquiries. We have an excellent rapport with them, their response times are excellent, and if we have an immediate need they’re on our doorstep right away. I would recommend Cole Informatics to any company. The depth of their collective IT knowledge is truly impressive.

Office Manager
Benefits First
Cole Informatics, LLC
5 / 5 stars

If I have to call them with an issue, they treat it seriously and respond quickly. We definitely are getting a good return on our investment with Cole. I can’t praise them enough.

Owner and Operations Director
CCC Medical Equipment
Cole Informatics, LLC
5 / 5 stars